An Ottawa family is reeling from disappointment and heartbreak after discovering that the tickets they spent over $22,000 on for Taylor Swift’s Eras Tour were fake. This has been a devastating blow for the Keogh family, who had meticulously planned for the highly anticipated event.
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Shattered Plans
Mel Keogh, her 15-year-old daughter Jordan, and five friends had spent over a year preparing for the concert. From crafting friendship bracelets to picking out outfits, they were looking forward to a weekend of bonding and enjoying Taylor Swift’s music.
“This is all we’ve been talking about for over a year,” Keogh shared. “Jordan knows every Taylor Swift song, every word, every album, every era.”
However, just weeks before the concert in Toronto, they discovered that the tickets they had purchased last August through a broker were fraudulent.
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Emotional and Financial Losses
The Keogh family was not the only victim. A total of 32 people, including friends, neighbors, and relatives, purchased tickets from the broker, resulting in a collective loss of about $25,000. The Keogh family alone spent $22,000 on 28 tickets.
Patricia Keogh, Mel’s sister-in-law, explained that everything initially seemed legitimate. The broker provided confirmation codes and seat numbers, just as they had in previous transactions.
“We thought we had done our due diligence, but we got duped. It’s so upsetting because we feel like we let our family down,” Patricia said tearfully.
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Seeking Justice
The family has filed a police report and contacted lawyers, but they emphasize that this is about more than just the money.
“All the plans—hiring a limo, booking hotels, and experiencing a once-in-a-lifetime concert—are now gone,” Patricia lamented.
Official Eras Tour tickets are now sold out on Ticketmaster, and resale tickets on platforms like StubHub range from $3,000 to $5,000 each, far beyond the Keogh family’s budget. The fake tickets they bought were priced at $788 each.
Clinging to Hope
Despite everything, Mel Keogh continues to search for a way to get her daughter and her friends to the concert.
“I still hope there’s a way for them to attend,” she said. “I still hope.”
The Keogh family’s story serves as both a cautionary tale about ticket scams and a testament to the passion and love fans have for Taylor Swift.
